PRIVACY POLICY
Last Updated: 25th Jan, 2024
Welcome to Aster Tech Solutions ("ATS","we","us", or "our"). This Privacy Policy outlines the comprehensive practices we follow to protect your privacy and govern the collection, use, disclosure, and safeguarding of your personal information when utilizing our IT services. By engaging with our services, you explicitly agree to the terms of this Privacy Policy.
Information We Collect
We collect a diverse set of information, both personal and non-personal, to facilitate the provision and continual improvement of our IT services. Personal information may encompass:
- Contact Information: This includes but is not limited to names, email addresses, phone numbers, and business addresses.
- Account Information: Usernames, passwords, and other login credentials essential for accessing our services.
- Billing Information: Details related to payments, invoices, and transaction history.
How We Collect Information
Our information collection methods include:
- User Input: Information provided by you during registration, when contacting our customer support, or participating in surveys.
- Automated Technologies: Utilization of cookies, web beacons, and other automated tools when you navigate our website or utilize our services.
- Third-Party Sources: Information obtained from third-party sources to ensure verification and prevent fraudulent activities.
How We Use Your Information
We employ your information for various purposes, including:
- Service Provision: Providing, managing, and enhancing our suite of IT services.
- Personalization: Customizing and tailoring your experience based on your preferences and usage patterns.
- Communication: Engaging with you regarding updates, promotions, and other relevant information about our services.
- Security Measures: Analyzing and fortifying the security of our services to protect against unauthorized access and data breaches.
- Legal Compliance: Adhering to legal and regulatory requirements.
Information Sharing and Disclosure
We do not engage in the sale or rental of your personal information. However, we may share your information with:
- Service Providers: External entities that assist us in delivering and enhancing our services.
- Business Partners: Collaborators involved in providing our services and ensuring their continuous improvement.
- Legal Authorities: If mandated by law or to safeguard our rights and interests.
- Acquirers: In the case of mergers, acquisitions, or asset sales.
Data Security
Ensuring the utmost security of your information is a priority. We implement industry-standard security measures, including encryption, firewalls, and regular security audits, to prevent unauthorized access, disclosure, alteration, and destruction.
Your Choices and Rights
You have the right to:
- Access and Control: Access, correct, or delete your personal information as required.
- Communication Preferences: Opt-out of marketing communications by adjusting your preferences.
- Cookie Management: Disable cookies through your browser settings.
Children's Privacy
Our services are not designed for individuals under the age of 13, and we do not knowingly collect or retain information from children.
Changes to this Privacy Policy
We may periodically update this Privacy Policy. The date of the latest revision will be prominently displayed at the top. Please check this page regularly for any modifications.
PIPEDA Compliance
Aster Tech Solutions acknowledges its responsibilities under the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. As such, we are committed to maintaining the confidentiality, security, and accuracy of your personal information in accordance with PIPEDA's principles.
Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at info@astertechsolutions.com. Thank you for entrusting Aster Tech Solutions with your information, and we are committed to safeguarding your privacy and providing you with an exceptional IT service experience.